FAQ
FREQUENTLY ASKED QUESTIONS
Everything you need to know about shipping, payments, sizing and more.
1. Do you deliver all over Egypt? +
Inside Cairo & Giza:
• Express Shipping: 1–2 business days
• Standard Shipping: 3–5 business days
Outside Cairo & Giza:
• Standard Shipping: 3–5 business days
2. What payment methods are available? +
We accept:
* Cash on Delivery
* Credit & Debit Cards
* InstaPay
* Vodafone Cash
3. Can I exchange my order? +
Yes, exchanges are available within 5 days of receiving your order.
4. How long does order confirmation take? +
This is where the anOrders are usually confirmed within the same hour after purchase.
swer goes.
5. Can I check the package before paying? +
Yes, you can check your package before payment.
6. How do Cairoon pieces fit? +
Please check the size chart before ordering to choose the best fit for you.
7. What materials are used? +
All Cairoon pieces are made from premium 100% cotton fabric.
8. How should I wash my pieces? +
Please check the Washing Tips section on our website for full care instructions.
9. Are the product photos accurate? +
Yes. Our products are exactly as shown in the photos. Colors may slightly differ due to lighting.
10. What if my size is sold out? +
Contact us through WhatsApp or Instagram and we’ll notify you once it’s available again.
11. Do you restock sold out items? +
Yes — we plan to always restock our pieces, Insha’Allah.
STILL HAVE QUESTIONS?
We're here to help. Contact us on WhatsApp or Instagram.